Managing the paper associated with transactions and compliance has long been a roadblock to Fund Managers and administrators achieving back office efficiencies.
InfoComp has paid particular attention to this aspect of operations by incorporating flexible, user defined workflow and rule based processes to manage outbound and inbound correspondence. It is a unique and powerful feature of Composer.

In summary the key features of the Correspondence Processing Module are that it provides:

• Configurable operational steps for compliance and duty segregation
• Configurable, rule based workflow procedures using attributes such as urgency, priority, value and service levels
• Correspondence that can be traced through the fund
• Audit trails of communication now demanded by auditors and insurers
• Management information on productivity, throughput, workload and bottlenecks for comparison with Key Performance Indicators
• Significant productivity gains by eliminating or streamlining mundane, repetitive tasks
• Automated outgoing correspondence using templates and file extracts

These extensive correspondence and workflow management facilities allow Composer users not only to improve what the business does, but how it does it.